One of the most important factors for continued success of a company is its lasting relationship with the customers. So it is essential for you to build a strong relationship with your customers.
Try the following :
1. Send holiday E-greeting cards to your customers and thank them for their business. This makes them feel respected and valued.
2. Stay connected using various methods of communication – newsletters, emails, tweets, updates, etc. It helps you to incorporate soft sells.
3. Learn the stages of customer loyalty. This helps you to educate the client accordingly, build a relationship and make your customers as advocates for your business.
4. Provide outstanding customer support that builds customer relationships.
5. Another way to make your customer feel more valued is to ask opinions through surveys, phone calls, etc.
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